1- Where do you ship? And how?
We ship online orders to all addresses found in Canada and the United States. All packages are shipped by Canada Post.
Since we know that you are very eager to receive your merchandise, Yoonika is committed to shipping your package within 2 business days following the receival of your order.
For more details about delivery, please click on the following link: «Easy Shipping & Delivery»
2- What is your online payment method?
Yoonika accepts Visa, Mastercard and American Express.
Yoonika is also offering the C.O.D. payment option (pay Canada Post in cash at time of delivery). This option is only available for deliveries made in Canada. A $5 charge will be added to your bill for this service.
For more details about payment options, please click on this following ling: «Payment Options».
To learn how Yoonika has worked to develop an online ordering system that allows you to shop worry-free, with the knowledge that the personal information you provide is safe and secure, please cling on the following link: «Privacy & Security».
3- In what fund are the prices posted?
All prices on the web site of Yoonika are in Canadian funds.
4- What is your returns policy?
When buying with Yoonika, rest assured that we vouch for the quality of our merchandise.
If your purchase does not meet your expectations, we will exchange it or give you a refund, no questions asked.
For more informations about our returns policy or to know how you can return or exchange a product, please click on the following link: «Returns & Exchanges».
5- What are shipping options and rates? How long will it take to get my merchandise?
Yoonika offers FREE SHIPPING (standard) on orders over $65.00. The order amount must be at least $65.00 after any coupon rebates. Taxes and shipping fees are not included.
For all orders less than $65.00 or urgent shipments, shipping rates are shown below:
Shipments to all addresses in Canada :
|
Merchandise Subtotal
|
Shipping Methods and Delivery time
|
Rate
|
|
Purchase of $65.00 or more
|
-Standard (2 to 7 business days)
-Express (1 to 2 business days)
|
-FREE
-$11.95 per package
|
|
Purchase of less than $65.00
|
-Standard (2 to 7 business days)
-Express (1 to 2 business days)
|
-$6.95 per package
-$9.95 per package
|
Shipments made to all addresses in the United States :
|
Merchandise Subtotal
|
Shipping Methods and Delivery time
|
Rate
|
|
Purchase of $65.00 or more
|
-Standard (6 to 12 business days)
-Express (3 to 5 business days)
|
-FREE
-$19.95 per package
|
|
Purchase of less than $65.00
|
-Standard (6 to 12 business days)
-Express (3 to 5 business days)
|
-$9.95 per package
-$17.95 per package
|
For more information about shipping methods and rates, please click on the following link: «Easy Shipping & Delivery».
6- How is it possible to contact Yoonika?
Do you have any questions, comments or suggestions? Contact us!
Your complete satisfaction is important to Yoonika. Your feedback is always welcome!
Communicate with us via:
|
E-mail:
serviceclient@yoonika.com
Telephone:
(418) 407-4881
Fax:
(418) 407-4884
|
Mail:
Mode Yoonika inc.
2200, rue de la Grande-Ourse
Québec, Qc
G3E 0C2
|
For more details, please click on the following link: «Contact Us» and «Give us your Opinion»
Thank you for shopping at Yoonika !!!